Privacy Policy
Last updated: 2026-09-29
Data we process
24Magic Casino processes account, device, session and payment-related information needed to run the service, prevent fraud and answer support tickets. Categories typically include identity data, contact details, transaction logs and technical identifiers such as IP address or device type.
Purpose of processing
Data is used for account access, security checks, bonus eligibility, payments, regulatory obligations in Australia and customer support via [email protected]. We do not invent additional commercial uses beyond operating the gaming platform.
Retention and security
Records are kept for as long as needed for legal, accounting and dispute purposes. Access is restricted to staff and processors who need it to perform those tasks. Transmission to the platform uses encrypted connections.
Your requests
Players can ask about stored data, correction or deletion where the law allows by writing to [email protected] from the registered email address. Some records must be retained when AML or licensing rules require it.